We all experience conflicts every day.\u00a0This is entirely normal because we\u2019re human beings in relationships with other human beings.\u00a0Often these disagreements are easy to manage and resolve in a healthy way.\u00a0However, in some situations, we can\u2019t manage without help.\u00a0Whether you need to talk to a neighbour, a coworker or a family member, M\u00e9diation citoyenne des Basses-Laurentides is there to guide you.\u00a0This free service offers an alternative, human and interpersonal approach that fosters dialogue among the people involved.\u00a0Mediation offers the possibility of rebuilding, improving or maintaining communication between two or more parties experiencing a conflict situation.<\/p>\n
The mediation process is facilitated by a mediator.It can be used for all types of conflicts except those related to family law (divorce, child custody).<\/p>\n
Each mediation process is unique.\u00a0However, it generally unfolds as follows:
\nOnce the request is received, a mediator contacts you within a few days.\u00a0This first contact helps determine whether the service meets your needs. If so, an appointment is made for the first meeting.<\/p>\n
Next, a preparatory meeting is held with each person individually.\u00a0The mediator once again ensures that your involvement in the process is voluntary.\u00a0They explain how the mediation meeting will unfold.\u00a0They then prepare you for the mediation meeting by helping you identify what you want to communicate to the other person, and by understanding your needs and motivations.\u00a0The mediator will try to prepare you for the reactions the other party may display, as well as their comments and needs.\u00a0They will ask you about your expectations for the outcome of the mediation.<\/p>\n
Finally, accompanied by the mediator, the people involved meet at the mediation meeting.\u00a0At this meeting, the people have a chance to express themselves, hear the other side\u2019s point of view and move the discussion towards a search for solutions and understandings that are right for everyone.<\/p>\n
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*A face-to-face mediation meeting is not the only option. Other arrangements may be possible.<\/p>\n
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Want to make a request? Just call us directly at 450-437-9903 or fill out the form.<\/p>\n","protected":false},"excerpt":{"rendered":"
Services offered We all experience conflicts every day.\u00a0This is entirely normal because we\u2019re human beings in relationships with other human beings.\u00a0Often these disagreements are easy to manage and resolve in a healthy way.\u00a0However, in some situations, we can\u2019t manage without help.\u00a0Whether you need to talk to a neighbour, a coworker or a family member, M\u00e9diation […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_exactmetrics_skip_tracking":false,"footnotes":""},"class_list":["post-200","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n